Do you need a trusted advisor who can help you answer your most pressing questions?
Providing answers to hard questions is why we're in business.
And it's what got us started as a market research firm in 1964. Since then, every client engagement has required some discovery on our part to shine light on a problem, issue, or opportunity.
Our team has experienced researchers in-house who manage the entire project, start to finish. We do whatever it takes to find the answers you need:
Primary market research like traditional and bulletin board focus groups, online and telephone surveys, one-on-one interviews, and ethnographies.
Secondary research like landscape assessments, competitor analyses, influencer identification, and communications audits.
We're skilled in facilitating staff and leadership retreats, and we run both immersion and brainstorming sessions to uncover information needed to get at answers.
We do it all while keeping in mind that research is a means to an end. It must deliver results— insights and implications that inform. Time and again clients have sought us out with a research methodology in mind only to have us recommend against it.
If we don't think you'll benefit from paying us to conduct research for you, we won't propose it. It's rewarding to us that this approach often leads to long-lasting client relationships built on trust and performance.